The Human Factor

I remember many years ago when studying security methods and approaches, I encountered a statement that I believe is still valid. It went like this: “No amount of technology is better than a set of eyes and ears connected to a brain.”

Now, I will acknowledge that many newer types of surveillance methods can be much more alert than a person. Machines don’t get sleepy or bored. However, those machines still alert people to what needs attention, or a decision that needs to be made. This requires “the eyes and ears connected to a brain” type of action.

That’s where failure and success still reside. It will always be human decision-making that provides the outcome, good or bad. Artificial intelligence is just that: artificial and not real. Not everything can be quantified and programmed. Some things still need thought, prayer and experience.

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